Privacy Policy

Last updated: May 2026

1. Information We Collect

When you contact Bath Painter through our website, phone, or email, we may collect:

Your name and contact details (phone number, email address)
Property address and details relevant to the work requested
Information you provide in our contact form or during quotes

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes
Carry out painting and decorating work at your property
Communicate about scheduled work, changes, or follow-ups
Improve our website and services

3. Cookies

Our website uses cookies for:

Essential cookies: Required for the website to function (e.g. cookie consent preferences)
Analytics cookies: To understand how visitors use our site (Google Analytics). These are only activated with your consent.

You can manage your cookie preferences at any time using the cookie banner at the bottom of the page.

4. Google Analytics

We use Google Analytics 4 to collect anonymised data about website usage. This includes pages visited, time on site, and general location data (city-level, not individual). We do not track you across other websites. Analytics cookies are only set after you give consent.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with:

Service providers who help us operate our website (e.g. hosting, form processing)
Legal authorities if required by law

6. Data Retention

We keep your personal information only as long as necessary — typically for the duration of a project plus 12 months for follow-up communication, or as required by HMRC regulations for financial records.

7. Your Rights

Under GDPR and the Data Protection Act 2018, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to processing of your data
Request a copy of your data in a portable format

To exercise these rights, contact us at dherron032@gmail.com or call 07917 167356.

8. Security

We take reasonable steps to protect your personal information, including using HTTPS encryption on our website and storing form submissions securely.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

If you have any questions about this privacy policy or how we handle your data, please contact:

Bath Painter
Duncan Herron
07917 167356
dherron032@gmail.com